Terms of Service

Please read these terms carefully before using our services.

Last updated: January 1, 2025

Agreement to Terms

By accessing or using Juve Wellness services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

1. Services Description

Juve Wellness provides personalized wellness services including AI-powered health assessments, diagnostic test recommendations, supplement recommendations, and educational content. Our services are designed to support your wellness journey but are not a substitute for professional medical advice, diagnosis, or treatment.

2. User Accounts and Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized access or security breach

3. Medical Disclaimer

The information and services provided by Juve Wellness are for informational and educational purposes only. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

AI-generated recommendations are reviewed by licensed healthcare professionals but should not be considered definitive medical advice. Never disregard professional medical advice or delay in seeking it because of information obtained through our services.

4. Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose or in violation of these terms
  • Attempt to gain unauthorized access to our systems or networks
  • Transmit any viruses, malware, or harmful code
  • Interfere with or disrupt the integrity or performance of our services
  • Share your account credentials with others
  • Use automated systems to access our services without permission

5. Payment and Subscriptions

Pricing

All prices are displayed in US dollars and are subject to change. We will provide advance notice of any price changes for subscription services.

Payment Processing

Payment processing is handled by third-party payment processors. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.

Refunds

Refund policies vary by service type. Please contact our support team for specific refund inquiries. Digital products and completed tests are generally non-refundable.

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, and software, are the exclusive property of Juve Wellness and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Juve Wellness and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from:

  • Your use or inability to use our services
  • Unauthorized access to or alteration of your data
  • Any conduct or content of third parties on our services
  • Any errors or omissions in content or information

8. Termination

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason. You may terminate your account at any time by contacting our support team.

9. Changes to Terms

We may modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified terms.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved in the state or federal courts located in San Francisco County, California.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Juve Wellness Legal Team

Email: legal@juvewellness.com

Address: 123 Wellness Way, Suite 100, San Francisco, CA 94102